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Locate your nearest Great Care at Home office to learn about services available in your area.
FAQs by categories
Our specialist will call within 24 hours to discuss your needs, explain coverage options, and schedule a free in-home assessment, usually within 24-48 hours.
Getting started is simple. You can contact us online or by phone, and a care specialist will speak with you about your needs, location, and coverage options before outlining the next steps.
A member of our care team will reach out, usually within 24 hours, to discuss your situation, answer questions, and guide you through available care options.
A doctor’s referral is required for Medicare-covered home health services. Non-medical home care and some Medicaid programs may not require a referral.
Timing depends on the type of care, location, and coverage. In many cases, services can begin within a few days once eligibility and care plans are confirmed.
Yes. We offer flexible private-pay options for all our services.
Coverage depends on your medical needs and eligibility. We'll review your situation and explain your options during the consultation.
Medicare covers skilled home health services such as nursing, therapy, and limited home health aide support when medical criteria are met. It does not cover full-time personal or companion care.
Medicaid may cover personal care, home health services, and family caregiver programs, depending on your state, income, and level of need. Coverage varies by program and location.
Eligibility depends on factors such as age, disability status, medical need, income, and assets. Our team can help review your situation and explain possible options.
Yes. Medicaid programs and benefits are state-specific, and Medicare services may also differ based on local providers and regulations.
If you don’t have Medicare or Medicaid coverage, private pay options are available. We’ll explain pricing clearly so you can choose care that fits your needs and budget.
Out-of-pocket costs depend on your coverage, care type, and state programs. Some services may require copays or private payment.
Yes. We offer private pay options for home care and some home health services, allowing families to start care without insurance delays.
Billing depends on the type of care and coverage. Medicare and Medicaid services follow program guidelines, while private pay services are billed directly.
Home care includes non-medical support such as personal care, mobility assistance, companionship, meal preparation, light housekeeping, and safety support at home.
No. Home care focuses on daily living support and comfort. Medical or skilled services are provided through home health care.
Visit frequency varies based on your needs, care plan, and coverage. Care can range from a few hours a week to daily support.
Yes. Care plans are flexible and can be adjusted as needs, routines, or health conditions change.
Home health care includes skilled services such as nursing, therapy, wound care, and medical monitoring provided at home when ordered by a physician.
Home health services are typically short-term and based on medical need. Duration depends on progress, physician orders, and coverage guidelines.
Our home health team communicates with your physician to follow care orders, share updates, and support your recovery at home.
Medicare generally requires homebound status for skilled home health services. Some Medicaid programs may have different requirements.
We provide services across multiple states. Availability depends on location and service type. Use our location finder or contact us for details.
You can use the location finder on this page to search by ZIP code or city and view nearby offices.
Yes. Services, coverage options, and programs may vary by state and local regulations.
Our care team can connect you with the appropriate local office to answer state-specific questions.