Let's find the right support together

Have questions about care, coverage, or next steps? Our team is here to guide you and help you find the right support.

Request a care call

Tell us a little about your needs

A care specialist will reach out — usually within 24 hours — to discuss your situation and outline the next steps.

Find an office near you

Enter your ZIP code, city, or state to find the closest Great Care at Home office.

We serve

New York New Jersey Pennsylvania Michigan

FAQs

Answers to common questions

From getting started to coverage and care types — here's what families ask us most.

1Getting Started

2Insurance & Eligibility

3Costs & Payment Options

4Home Care Services

5Home Health Services

6Locations & Availability

Let's get your care started

Find your nearest location or request a free consultation with our care team.

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Prefer to talk? Call (855) 527-4110

Let's find the right support together

Tell us a little about your needs

Find an office near you

Answers to common questions

1Getting Started

How do I get started with care?

What happens after I submit the contact form?

Do I need a doctor's referral to begin care?

How quickly can care begin?

2Insurance & Eligibility

Does Medicare cover home care or home health services?

Does Medicaid cover in-home care?

How do I know if I'm eligible for Medicare or Medicaid services?

Do eligibility rules vary by state?

3Costs & Payment Options

What if I don't have Medicare or Medicaid?

Are there out-of-pocket costs for care?

Do you accept private pay?

How are services billed?

4Home Care Services

What does home care include?

Is home care considered medical care?

How often can a caregiver visit?

Can care plans change over time?

5Home Health Services

What qualifies as home health care?

How long does home health care last?

Who coordinates care with my doctor?

Is homebound status required for home health care?

6Locations & Availability

Which states do you serve?

How do I find a local office?

Do services vary by location?

Who do I contact for state-specific questions?

Let's get your care started